Image Pointe in Waterloo, IA Open now

Reviews about Image Pointe

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  December 13, 2019, by joe loughlin
  I wish there was a half star or 0 stars but you can only put one star. I ordered shirts for some guys that are retiring, and some hats and two dry shirts for our Afscme union . I order the stuff on 12/05/7 . on 12/15/17 the stuff come in,so it was fast . I order the stuff so I would have the stuff be4 the 22nd of dec so the guys that where retiring would have it before they left on Dec 22. opened the box up sat Dec 16 to find out the shirts where not what we ordered. I call Monday and talk to a nice lady there that would send me the right shirts after they get the wrong shirts back. I said no I need theses shirts by the 22nd so they had to get back to me . it took all day, finally about 500pm they said they would ship it out 2nd day air. fine. so now it's Thursday 8pm and guess what. no package, and it's not getting delivered til the 22nd. so I cancer the shirts to the guys as I have to be in work at 7 am tomorrow. so tomorrow it will all go back and the dry shirts embroidery look like poop. so now they get all of it back and putting return to sender. It was our 1st order with them and last.